At CenturyLink, your online security is our top priority. To ensure the continued safety and accessibility of your email account, we're requiring all CenturyLink email users to update their account recovery methods. This essential step helps safeguard your account against unauthorized access and makes it easier for you to regain access if you ever forget your password.
Why This Matters for Your Security:
Adding a mobile phone number and an alternate email address as recovery methods provides crucial layers of protection for your account:
Why This Matters for Your Security:
Adding a mobile phone number and an alternate email address as recovery methods provides crucial layers of protection for your account:
- Easy Password Recovery: If you ever forget your password, these recovery methods will allow you to quickly and securely reset it and regain access to your account.
- Fraud Prevention: By having these recovery options on file, we can notify you of any suspicious activity or unauthorized changes made to your account, helping you to take immediate action.
- Account Protection: In the event of attempted unauthorized access, these recovery methods act as a critical barrier, allowing only you to verify your identity and protect your personal information.
Action Needed to Secure Your Account
Please complete this update by September 8th, 2025.
Here's how to do it:
Please complete this update by September 8th, 2025.
Here's how to do it:
- Visit www.centurylink.net
- Click the email icon located at the upper right of the page and log into your account.
- Select the Settings icon in the top right-hand corner of your webmail inbox.
- Select 'Security' and go to 'Recovery Options' under Security.
- Select the Update recovery options button and follow the steps to add your mobile phone number and alternate email address.
Important Security Notice/Question:
Q: What happens if I do not set up these recovery methods by September 8th, 2025?
A: Your email will only be accessible using webmail at www.centurylink.net. We will be required to pause your email access via POP, IMAP, and SMTP protocols until this information is provided.
Q: What happens if I do not set up these recovery methods by September 8th, 2025?
A: Your email will only be accessible using webmail at www.centurylink.net. We will be required to pause your email access via POP, IMAP, and SMTP protocols until this information is provided.